Project Manager (Information Technology)
Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all whom we serve. SHM offers professional education and training opportunities and the chance to work with and learn from highly experienced marina professionals. In addition, SHM offers eligible employees benefits such as:
Full Benefits Package Including 401(k) Plan Orthodontic Coverage Paid Time Off Paid Holidays Paid Parental Leave Fertility Assistance Relocation Opportunities Paid Uniforms Boating Discounts Tuition Reimbursement Program Tool Repurchasing Program ABYC Training
The Project Manager is responsible for managing all requirements of his/her work orders to successfully achieve the set objectives. This includes working closely with Project Development to generate comprehensive estimates and working closely with the Service Scheduler and Department Managers to ensure work orders are completed in a timely manner. Regular contact with members regarding work order status is critical. The Project Manager will specialize in working with the super yacht market but will also be responsible for working with other clientele as well. This position reports directly to the Operations Manager. Duties and responsibilities include but are not limited to those listed below.
Essential Duties and Responsibilities
Interpret the needs of SHM members Determine all maintenance needs and work closely with the Service Scheduler and Department Managers to schedule all service work Ensure clear and precise instructions are on work orders for technicians Work with Project Development to create comprehensive service estimates making sure work is approved Frequently review work orders in progress confirming scheduling and/or completion of tasks Carefully review/edit completed work and invoice members properly Carefully review and manage Accounts Receivable for work you have invoiced Review completed tasks maintaining a high level of quality control Identify amenities and provide ROI reports for potential investments Set and meet ongoing company goals Available to work overtime as neededOther duties as assigned by Manager
Safety and Environmental Responsibilities
Follow SHM Safety and Environmental rules and complete required related training.Wear proper personal protective equipment (may include safety glasses, gloves, life jackets and/or hard hats) as required for the task or work area.Report all accidents, injuries, spills and near misses immediately.
Technical and Physical Requirements
High school diploma or equivalent required 5 years relevant experience preferred Proficient in Microsoft Office Excellent customer service skill required ABYC and/or manufacturer certifications preferred Ability to ascend and descend a ladder Must carry own tools Ability to work in confined spaces Ability to lift 50 pounds Basic boat handling skills a plus
Minimum Soft Skill Qualifications
Eagerness to engage in a growing, fast paced, and industry-leading companyConsistently treats others with dignity and respectGenuinely serves others with humility and a positive attitudeFrequently demonstrates a bias toward actionAlways communicates effectively and courteously with fellow teammates and membersContinuously follows policies and procedures while seeking out new and better ways of accomplishing dutiesShows resolve and overcomes difficulties in a positive and productive mannerGladly provides responsive, and high level of service to our teammates and membersEagerly puts forth the extra effort to accomplish dutiesAdapts quickly and efficiently to changing priorities in order to meet teammate or member needs
Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff,recall, transfer, leaves of absence, compensation and training.Additional disclosures available at https://shmarinas.com/hr-disclosures/. #techniciancareers
