Business Office Manager (Administrative)
Key Responsibilities:
Accounting & Financial Management:
- Manage and process Accounts Receivable and Accounts Payable in a timely and accurate manner.
- Ensure resident billing is accurate and complete; follow up on collections as needed.
- Prepare and review monthly financial reports and reconcile accounts as necessary.
- Assist with budget tracking and variance reporting.
Payroll & HR Administration:
- Process bi-weekly payroll for all staff using Workday or designated payroll systems.
- Maintain accurate employee records, including onboarding, benefits administration, and compliance documentation.
- Support performance reviews, terminations, and HR investigations in coordination with corporate HR.
- Ensure compliance with local, state, and federal labor laws.
Office & Administrative Management:
- Serve as a key liaison between staff, residents, families, and corporate office.
- Maintain confidentiality of sensitive financial and employee data.
- Coordinate administrative processes and ensure a smoothly functioning front office.
- Provide support during audits and ensure proper documentation is in place.
- 3-5 years of experience in business office management, preferably in senior living, healthcare, or related industry.
- Proficiency in Accounts Receivable (AR), Accounts Payable (AP), Payroll, and HR functions.
- Experience with Workday HRIS and payroll systems required.
- Strong command of Microsoft Outlook and general Microsoft Office applications.
- Excellent organizational, communication, and customer service skills.
- Ability to handle multiple priorities with a high level of accuracy and confidentiality.
- Familiarity with regulatory requirements in senior living/healthcare is a plus.
- Associate or Bachelor's degree in Business Administration, Accounting, or related field.
- Prior experience in a leadership role within a senior living or long-term care environment.
