Senior Director, Employment Relations Investigations (Project Management)

J oin PACS: Elevate Healthcare with Us!

PACS is elevating healthcare by revolutionizing our approach to leadership and quality care. Guided by our core values of love, excellence, trust, accountability, mutual respect, and commitment , we strive to foster a culture of compassionate care within our teams and the communities we serve. As we grow rapidly, exciting opportunities await you to engage in impactful projects and contribute valuable insights to stakeholders nationwide.

If you're ready to make a difference and embrace our mission of creating real change, we invite you to join us at PACS. Together, let's shape the future of healthcare!

Join Our Team and Thrive!

At PACS, we believe our employees are our greatest asset. That's why we offer an exceptional benefits package designed to enhance your well-being and support your lifestyle.

Our Comprehensive Benefits Include

• Health Coverage: Enjoy medical, dental, and vision plans to keep you and your family healthy.
• PTO and Vacation: Benefit from generous paid time off and holidays to relax and recharge.
• Financial Wellness: Take advantage of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to manage your healthcare expenses effectively.
• Retirement Planning: Secure your future with our 401(k) plan, complete with company contributions to help you build your retirement savings.
• Support When You Need It: Our Employee Assistance Plan (EAP) provides confidential support for personal and professional challenges.

Join us at PACS and take advantage of a workplace that truly values you!

General Purpose

This role is a senior leadership position responsible for overseeing all aspects of workplace investigations and managing associated litigation risks for an organization, specifically related to the employee life cycle in human resources. The ideal candidate possesses a deep understanding of employment law and HR practices, coupled with proven experience in conducting and managing complex investigations and pre-litigation matters.

Key responsibilities

• Lead and manage HR workplace investigations team.
• Develop and implement investigative protocols, conduct and oversee sensitive investigations (e.g., harassment, discrimination, retaliation), and ensure fairness, thoroughness, and compliance with company policies and legal requirements.
• Advise and support PACS and HR Business Partners on employment-law related matters, including hiring, performance management, terminations, discrimination, harassment, accommodations, leaves of absence, wage and hour issues, incentive compensation, benefits (including plan design, implementation, administration and communications), and employee investigations.
• Proactively identify and assess potential risks related to workplace conduct and employment practices, implementing preventative measures and offering guidance to mitigate potential liabilities.
• Maintain subject matter expertise and proactively monitor new laws, regulations, and decisions affecting employment in federal, state, and local laws. Consult in the development and updates to HR policies and procedures to reflect best practices and legal requirements.
• Partner with Legal, Compliance, Risk Management, outside counsel, and other departments on investigations, reporting, and policy development. Communicate effectively with internal and external stakeholders, including government agencies and legal partners.

Required skills and qualifications

• Experience:
  • Significant progressive experience (typically 10+ years) in employment law counseling, employee relations investigations, and compliance.
  • Extensive experience managing and overseeing complex workplace investigations.
  • Demonstrated experience with employment litigation, including developing strategies, managing cases, and working with outside legal counsel.
• Hard-working and a self-starter with the ability to operate independently with minimal supervision in a fast-paced environment and meet tight deadlines.
• In-depth knowledge of federal, state, and local employment laws and regulations (e.g., EEO, FLSA, FMLA, ADA, Title VII, Workers Compensation), in all states.
• Strong negotiation skills and ability to interact with legal and business leaders internally and externally.
• Proficiency in conducting thorough, impartial investigations, including interviewing, evidence gathering, analysis, report writing, and making sound conclusions.
• Strong analytical and problem-solving abilities to assess complex situations, identify root causes, and develop appropriate solutions.
• Sound judgment and empathy with business partners, providing practical, risk-adjusted advice that helps the organization move forward swiftly and thoughtfully.
• Excellent written and verbal communication skills, including the ability to present complex information clearly and concisely, and to build rapport with diverse stakeholders.
• Strong leadership and management skills, with the ability to inspire and mentor a team of HR professionals.
• High level of integrity, accountability, discretion, and the ability to handle confidential and sensitive information appropriately. Strong integrity and commitment to ethics.

Education and Certifications

• A Juris Doctorate is required.
• A minimum of 10 years of employment law experience, preferably with some experience at a major law firm and in-house experience at a fast-paced company.
• Membership and good standing with a U.S. state bar.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with reasonable accommodations made for individuals with disabilities. This role primarily involves sedentary work using a computer for extended periods, but also requires occasional standing, walking, and light lifting (up to 10 pounds). Regular use of hands for typing and operating office equipment, along with clear verbal communication and visual acuity for various tasks, are essential. Occasional local or regional travel may also be required.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually low to moderate.

Additional Information

Note : Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.