Program Coordinator, Houston Reconnect (Education)
Job Summary
Provides administrative oversight for the outreach, implementation, and management functions for the Houston Reconnect Program district-wide. Collaborate with College Student Services staff to ensure students of the program receive the appropriate support and warp around services to ensure completion of the students' educational goal of a certificate or associate degree.
ESSENTIAL FUNCTIONS
Assist with planning, organizing, developing and facilitating of orientations, open houses, support services and recruitment for the Houston Reconnect program in collaboration with the colleges.
Assist with the formation of partnerships with business, industry, community agencies, state and federal agencies to meet the needs of the program.
Gather and maintain data to assist in preparing reports and statistics, by semester, on program participation, success and completion rates, academic support services provided, wrap around services, scholarship funds budget, and results from student feedback surveys.
Develop and maintain in-depth knowledge of a diverse and broad range of basic needs programs, services, resources and relevant guidelines to ensure student access to services. Communicate appropriate policies and eligibility criteria to diverse constituencies.
Conduct individualized, solution-focused assessment, develop recommendations, and serve as centralized point-of-contact to facilitate students' access to campus and community-based resources.
Collaborate with the College Student Services staff to provide follow-up with students to include email reminders, phone calls, and other means of contact to identify program outcomes.
Ensure eligible students are assigned immediately to the appropriate College COE advisor to provide on-campus direct support as needed for student success.
Verify student eligibility, assist students with ApplyTexas and FAFSA applications and handle registration forms for program enrollment.
Collaborate and assist in the identification of potential community-based resources that can be a source of support for students in the program.
Keep current on trends, compliance issues, regulations and guidelines regarding subject matter; advise supervisor accordingly.
Attend on/off campus events as the key representative of the program.
Monitor progress of all community partners, prepare reports and evaluations of activities as required.
Perform other duties, tasks and assignments as required.
QUALIFICATIONS
Education & Experience
· Bachelor's degree required
· Master's degree preferred
· 4 years' experience in student retention, training, teaching, project management, program development and implementation, program sustainment required
· Higher education experience preferred
Licensing & Certification
· Valid Texas Driver License
Special Skills
· MS Office Programs
· Information Management Systems
· Project Management
Competencies
· Delivering High Quality Work
· Accepting Responsibility
· Serving Customers
· Supporting Organizational Goals
· Driving Continuous Improvement
· Acting with Integrity
· Thinking Critically
· Managing Change
· Communicating Effectively
Working Conditions
General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.
SECURITY SENSITIVE: This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215
The Organization
Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country's largest single-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.
The Team
Play a central role at HCC as you keep our everyday operations running like clockwork. You'll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you'll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.
Location
Houston is a city with limitless possibilities:
- Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City's 55.
- Approximately 145 languages are spoken here.
- Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
- Houston is a major-league sports town, and don't forget the annual Houston Livestock Show & Rodeo.
- The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
- World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation's top institutions.
- With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston's cultural scene.
- Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.
If this sounds like the role for you and you're ready to join an amazing team, please apply right away.
EEO Statement
Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran's status. The following person has been designated to handle inquiries regarding the non-discrimination policies:
Sandra B. Jacobson, J.D., M.Ed., SHRM-SCP, Interim Director of EEO and Compliance & Title IX Coordinator
Office of Equal Opportunity and Title IX
PO Box 667517
Houston TX, 77266
713 718.8271 or hcc.oeotix@hccs.edu
HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity.
Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.
