IT Systems Technician (Manufacturing)
What Timken makes possible begins with you.
Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.
A career at Timken means you can have an immediate impact doing Work That Matters to the world- improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion.
PT Tech a Timken Company subsidiary is seeking a skilled IT Systems Technician to provide technical support and ensure the smooth operation of IT systems and technologies within our organization. This role is ideal for a problem-solver with strong communication skills and a passion for technology. You will be responsible for daily administration and reporting within Gensuite, Etrage, and Winchill, along with general site IT support.
Key Responsibilities:
- Provide general site IT support including laptop setup, password resets, and software administration.
- Set up workstations for new employees and manage office moves.
- Oversee audio/visual needs for offices and conference rooms.
- Administer Etrage and Winchill systems.
- Assist Safety and Facilities managers with routers, wiring, and phone systems, including phone list updates.
- Support process improvements and continuous improvement initiatives such as visual status boards and serial number logging database interfaces.
- Collaborate with supervisors, engineers, and operations personnel to prioritize jobs and conduct risk assessments (JBRA).
- Perform EHS data entry within Gensuite and monitor calendars to ensure timely and accurate event recording.
Required Skills and Qualifications:
- Associate degree in Computer Science or related field preferred.
- Minimum 1 year experience in help desk, software, computer hardware, or programming; 3 years preferred.
- Strong project management skills.
- Ability to learn and administer Gensuite, Etrage, and Winchill.
- Experience managing all aspects of helpdesk and ITSM.
- Excellent problem-solving skills with ability to troubleshoot hardware, software, and programming issues.
- Strong verbal and written communication skills.
All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.
The Timken Company, a global technology leader in engineered bearings and industrial motion, designs a growing portfolio of next-generation products for diverse industries. For more than 125 years, Timken has used its specialized expertise to innovate and create customer-centric solutions that increase reliability and efficiency. The company posted $4.6 billion in sales in 2024 and employs more than 19,000 people globally, operating from 45 countries. Timken has been recognized among America's Most Responsible Companies and America's Greatest Workplaces for Diversity by Newsweek, the World's Most Ethical Companies® by Ethisphere and America's Most Innovative Companies by Fortune.
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