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ISO CLAIMS PARTNERS INC

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Business Analyst II | Client Services Representative (Finance)



We are looking for a candidate with experience in EDI claims compliance reporting who can work closely with our product management and development teams to continuously improve the systems that serve our Injury Reporter customer base.

You will be involved in analysis of the business requirements and translating them into meaningful specifications. You will also be tasked with extensive research and analysis of customer data and regulatory requirements for problem resolution. The ideal candidate would be able to think logically and process information with a high level of detail, accuracy and efficiency while communicating the information proficiently across different organizational levels.

Although the position requires in-depth knowledge of EDI processes and requirements around Worker's Compensation claims reporting - a thorough on the job training will be provided to fulfill this need. Some level of technical knowledge/experience would be beneficial.

  • You will work closely with product management team to elicit business requirements.
  • You will translate and simplify business requirements into specifications.
  • You will act as a liason between product management team and the software development team.
  • You will perform quality control of the products to ensure business requirements are satisfied.
  • You will communicate testing progress and results, and other relevant information to project stakeholders and management.
  • You will perform data analysis and research.
  • You must possess ability to think logically and process information with a high level of detail, accuracy, and efficiency.
  • You will attend customer conferences to assist product management team in technical capacity as needed.
  • You will acquire and/or demonstrate domain knowledge in the Worker's Compensation insurance industry.
  • Research, diagnostics and issue resolution will play a large role in your day to day.
  • Bachelor's degree in Mathematics, Computer Science, Business Administration or equivalent.
  • 1-2 years of experience in Software Quality Assurance and/or Development preferred.
  • Excellent troubleshooting ability required
  • Excellent oral/written communication and interpersonal skills required
  • Proficiency in Microsoft Office, Microsoft Project or equivalent required
  • Hands-on experience writing SQL queries is a plus.
  • Experience/knowledge of exploratory data analysis techniques.
  • Strong data analysis, data verification, and problem-solving skills
  • Able to "time-box" and balance multiple responsibilities concurrently with efficiency.
  • Strong written and verbal communication skills including technical writing skills.

About Us
For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we've been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World's Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.

We're 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

Verisk Businesses

Underwriting Solutions - provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions - supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions - offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Extreme Event Solutions - provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.

Specialty Business Solutions - provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Marketing Solutions - delivers data and insights to improve the reach, timing,relevance, and compliance of every consumer engagement

Life Insurance Solutions - offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft - provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk's minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

https://www.verisk.com/company/careers/

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