Lacrosse Operations Manager (Creative Design)

Position Overview: Manager, Lacrosse Operations

This role is responsible for the planning, coordination, and execution of day-to-day operations that support the success and growth of the lacrosse program. The Manager, Lacrosse Operations position ensures smooth logistics, effective communication across the department and campus, and efficient organizational strategies to drive program excellence.

Key Responsibilities:

Program Logistics & Operations:

• Collaborate with the Sport Director to support goal setting, growth initiatives, and retention strategies.
• Manage team scheduling, including games, tournaments, special events, and competitions in coordination with coaching staff.
• Coordinate all travel logistics for student-athletes and staff, including transportation, lodging, and travel-related expense reporting.
• Oversee compliance paperwork for FHSAA and other governing bodies.
• Facilitate the ordering and distributing of team equipment and apparel.
• Serve as the point of contact for visiting teams, and tournament or events organizers.
• Manage all aspects of game day and tournament operations, including referee assignments, field scheduling, and team logistics.
• Coordinate facility use, expansion, and transitions, including any planning for off-campus facility needs.

Communication & Stakeholder Coordination:

• Work closely with Admissions, Academic Advisors, Health Services, and other campus departments to ensure student-athlete readiness and compliance.
• Communicate regularly and professionally with student-athlete families regarding program updates and expectations.
• Support coaches, advisors, and recruiting staff in providing a positive experience for prospective athletes and their families.
• Facilitate coordination between academic and athletic departments to minimize scheduling conflicts and uphold academic performance standards.

Staffing & Administrative Support:

• Support onboarding and preparation for new hires, visiting coaches, and part-time staff.
• Oversee the scheduling, coordination, and management of seasonal workers, interns, and independent contractors.
• Ensure all staff-related documentation, including contracts and expense reports, are completed accurately and on time.

Budget & Financial Oversight:

• Assist in developing and managing the operational budget in alignment with department goals.
• Monitor and report on program P&L, identifying opportunities to improve efficiency and reduce costs.
• Review and reconcile expense reports and financial statements with the accounting team.
• Generate reports to assess program utilization, participation trends, and revenue streams.

Leadership & Program Culture:

• Represent the program with professionalism and act as a leader across the Academy.
• Ensure adherence to all company policies, ethical guidelines, and operational procedures.
• Take initiative to support continuous improvement and innovation in operations.
• Perform additional duties as assigned to support the broader success of the sport program.

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