CU Central Coordinator (Administrative)

Description:
At Carroll University, we are committed to identifying and employing strategies to support our goal to be and remain a socially just organization. Rooted in the Presbyterian (U.S.A.) heritage, we respect all aspects of diversity, embrace the practice of equity, expect inclusion, and embrace belonging throughout our community. Therefore, we seek applicants who can demonstrate their understanding of justice and who can inspire our increasingly diverse student population.

Responsibilities:

Serve as the first point of contact for the office: answering phones, responding to emails, and greeting visitors.
Process general forms (address change, name changes, etc.).
Process transcript requests, enrollment verifications, diploma reprints
Supervise student employees.
Support graduation processing, including degree certification and diploma distribution.
Troubleshoot registration and portal issues for students and faculty
Process returning student clearance, student cancellations and other tasks as assigned.
Maintain files, maintain inventory of supplies and order as appropriate.
Help coordinate advising workshops and academic success programs
Coordinate duplication and mailings.
Support special projects and events across Enrollment Management
Perform other duties as assigned.

Qualifications:

Education and/or Experience

1-3 years' administrative experience, preferably in higher education, required
Bachelor's degree

Technology Skills

Facility with typical desktop computer software programs, including Excel, required
Proficiency in online environments required, ability to learn the University's administrative computing software, reporting tools, scheduling software, etc.

Human Relations Skills:

Ability to work effectively with people regardless of their age, gender, race, sexual orientation, ethnicity, religion, ability, socio-economic background, or job type.
Ability to effectively communicate with a variety of people.
Student focused sense of urgency and responsiveness
Ability to maintain confidentiality
Attention to detail and accuracy
Team oriented attitude.
Reliable, enthusiastic, and able to work in a fast paced setting.
Candidates must be willing and able to support and advance the University mission.

Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at the Department of Public Safety, at 239 North East Ave., Waukesha, WI 53186.