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Southwest Counseling Service

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Part- Time Front Desk Receptionist (Administrative)



Part Time available: Monday-Friday, 12-5 pm & 1 rotating closing shift per week until 8:00 pm.
Job Summary:
The Front Desk Receptionist is responsible for assisting the public and clients in obtaining services. The purpose is to provide quality support service for the clients and clinical staff of SCS.
Duties/Responsibilities:
Receive, screen, and route telephone calls using the multi-line system, take thorough and accurate messages
Completes daily front desk procedures as outlined in checklists
Monitor reception area to ensure appropriate waiting time and safety of clients
Prepares dailies and superbills, for the next business day
Assist clients with filling out paperwork
Ensure all open appointments/cancelations/dns are filled as needed
Ensure all appointments/cancelations/dns are up to date in Avatar throughout the business day
Ensure all clinical schedules and schedule changes are entered accurately and timely into AVATAR
Complete on-call pw as outlined in the checklist
Scan lose filing into clients HER
Receipt in payments
Post Dailies
Provides clients and the public with information concerning SCS services.
Complete all necessary new patient paperwork
Transport client records, other agency materials, or clients
Provides basic backup to the other facilities as needed
Work Flexible hours as needed by SCS including evening hours.
Proactively takes on other duties as assigned.

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