Lease up Professional (Sales)

ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members.

Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members.

Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually.   

Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents.

ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work.

BASIC PURPOSE:
Perform functions to set up business operations, manage, market, lease, and operate new properties under construction and through initial phases of completion, working within the limits of established policy.

ESSENTIAL FUNCTIONS:

• Interview, recommend hire and train leasing staff. Schedule, assign, and explain work. Monitor work quality and assist to resolve operating problems. Counsel and coach employees, establish standards of performance and appraise performance. Provide technical, managerial, and performance guidance. Interpret company rules and regulations, and clarify policy, maintain discipline, handle employee grievances, and maintain harmonious employee relations.
• Ensure that property is prepared for business, and offices, kitchens, grounds, and other elements of under-construction property are properly set up and maintained to represent the companys image and standards. Unlock models and club house, when available, and ensure cleanliness and welcoming environment. Ensure that collateral and signage are available to potential residents.
• Devise, implement, and participate in programs designed to promote assigned property in the community. Assess comparable prices, specials, and amenities. Communicate with local employers, locators, other property managers, and residents, attend job fairs and other events to promote incentives and market the property. Recommend the implementation of creative marketing opportunities to fill new community.
• Greet prospective residents and determine for which program they will qualify based on number of persons in household and income levels. Show models, amenities, and features, and communicate the benefits of residency, rent and deposit information.
• Take applications, initiate file, and ensure that all documentation is provided for certification process including birth certificates, employment, pay, and bank account verifications. Expedite missing items as required. Ensure that applications and required documents are complete, verify that information provided is consistent with validated data, and that all elements are prepared in compliance with policy, statutory, and tax credit requirements. Enter all required information into computer system. Issue documentation for approval by credit department and work with prospective residents to respond to inquiries and resolve related issues.
• Track and report on activity and inventory based on plan and current availability. Validate information with construction and maintenance crews and in computer system. Assign units based on plan and progress and notify potential residents of acceptance of application. Set move in orientation dates.
• Print and execute leases and related documents. Collect rents, deposits and bonds as required. Inspect assigned units with resident at move in and document requirements for repair. Issue keys and amenity passes, and explain requirements, rules, and regulations to new residents.
• Track and report on periodic progress against lease up plan and budget, explain variances, and recommend action to be taken to ensure that actual revenues and expenses are consistent with plan. Prepare, update, and issue forecasts.
• Provide resident services, respond to inquiries or concerns and enter work orders in computer system as appropriate. Maintain communications with maintenance and construction staffs to ensure that issues including warranty matters are appropriately and efficiently resolved. Track and discharge completed work orders in computer system and file hard copy documentation.
• Collect rent payments from residents. Ensure that amount paid is accurate. Issue late rent notices and contact residents personally to collect late rent payments. Hand deliver notices to residents regarding actions to be taken related to rules infractions or past due rents or fees.
• Audit first occupancy files. Ensure that files are in compliance with requirements, that documentation is order and that forms are complete and accurate. Ensure that information in file is consistent with computer record.
• Set up supplies and materials for operating office. Process and pay invoices related to operations.

Pay for this position is commensurate with experience of candidate.

Knowledge and Experience

• Thorough knowledge of a specialized or technical field, such as business administration, real estate, tax credit leasing requirements, and property management.


• Broad specialized training equivalent to 2 years of college.


• Over 3 and up to 5 years to become familiar with company procedures and policies and related property leasing and resident services issues.

Salary Minimum: 20Salary Maximum: 20