The Senior Branch Manager is responsible for overseeing and coordinating all operations of two physical locations and a seasonal location. They are responsible for the financial success of the branch. Their duties include managing the fleet of vehicles, hiring staff and heading the onboarding and staff training process, building rapport with customers and the community, creating and implementing strategies to improve productivity, operational excellence and sales performance in efforts to achieve the financial and operational targets of the site.
Job Responsibilities:
•Manage the P&L of a business units, managing employees who work during the day and at night.
•Get to grow your site's revenue by collaborating with the sales team on opportunities.
•Manage site staffing levels to match revenue and business needs and report on KPI's such as revenue, safety, labor, costs, maintenance, and equipment.
•Schedule work weekly or when possible, up to a month in advance, arranging your employees' routes to meet customer demands, with the assistance of routing software.
•Track employee hours and pay daily/weekly and approve payroll in on online system.
•Coach and develop employees on their performance, including issuing disciplinary action if needed and practicing good employee relations. Lead the team.
•Have autonomy to solve problems and function independently as a business leader
Job Requirements:
•Bachelor's degree is preferred or equivalent relevant work experience.
•Minimum 3+ years of experience in operations, and management experience.
•Understanding of and willingness to participate in the sales and marketing process to grow the business.
•Computer literate & proficient with Microsoft Office suite.
•High-energy, self-motivated, organized, and able to self-manage time and daily objectives.