Quality Warehouse and Co-Manufacturing Specialist (Information Technology)

About Us:
Trilliant Food & Nutrition is a leading, vertically integrated manufacturer of premium coffees and powdered beverages, proudly headquartered in Little Chute, Wisconsin. With a legacy rooted in quality, innovation, and service, Trilliant delivers branded and private label solutions across retail, foodservice, and e-commerce channels.

Horseshoe Beverage Company, based in Neenah, WI, is a leading ready-to-drink beverage manufacturer dedicated to delivering an exceptional beverage experience. By combining industry-leading talent, cutting-edge equipment, and a vertically integrated supply chain, we drive innovation and consistently deliver the highest quality products to our customers--first and fast.

Our brand portfolio includes Victor Allen's®, Dutch Bros® beverages and Nurri™, our better-for-you protein beverage line. We are passionate about beverages - and about building a team that's just as energized. We invite you to explore opportunities at Trilliant or Horseshoe, to see if your talents and career aspirations may fit with our openings.

Our Core Values:

Diversity and Inclusion at Trilliant and Horseshoe:
We believe talented, great people are the building blocks of our success. We believe in finding the right people, with the right attitude, and providing them with opportunities to excel.

Position Overview:
We are seeking a dedicated Quality Warehouse and Co-manufacturing Specialist to join our dynamic team in the ready-to-drink beverage sector. This critical role is vital in ensuring that our warehouse and co-manufacturing operations maintain the highest quality and food safety standards. The ideal candidate will be a proactive leader, fostering a culture of quality, engagement, and continuous improvement across all warehouse processes.

Responsibilities:
Quality Assurance & Compliance
· Develop, implement, and monitor quality control procedures to ensure compliance with FDA regulations and internal quality standards for warehouse operations.
· Conduct regular inspections and audits of warehouse processes, materials, and inventory to ensure adherence to quality specifications.
· Manage and respond to quality-related inquiries and customer complaints related to warehouse operations, ensuring timely resolution and feedback.
Training & Development
· Develop, implement, and monitor quality control procedures to ensure compliance with FDA regulations and internal quality standards for warehouse operations.
· Conduct regular inspections and audits of warehouse processes, materials, and inventory to ensure adherence to quality specifications.
· Manage and respond to quality-related inquiries and customer complaints related to warehouse operations, ensuring timely resolution and feedback.
Engagement & Communication
· Develop, implement, and monitor quality control procedures to ensure compliance with FDA regulations and internal quality standards for warehouse operations.
· Conduct regular inspections and audits of warehouse processes, materials, and inventory to ensure adherence to quality specifications.
· Manage and respond to quality-related inquiries and customer complaints related to warehouse operations, ensuring timely resolution and feedback.
Performance Management
· Develop, implement, and monitor quality control procedures to ensure compliance with FDA regulations and internal quality standards for warehouse operations.
· Conduct regular inspections and audits of warehouse processes, materials, and inventory to ensure adherence to quality specifications.
· Manage and respond to quality-related inquiries and customer complaints related to warehouse operations, ensuring timely resolution and feedback.
Risk Management & Food Safety
· Develop, implement, and monitor quality control procedures to ensure compliance with FDA regulations and internal quality standards for warehouse operations.
· Conduct regular inspections and audits of warehouse processes, materials, and inventory to ensure adherence to quality specifications.
· Manage and respond to quality-related inquiries and customer complaints related to warehouse operations, ensuring timely resolution and feedback.
Process Improvement
· Develop, implement, and monitor quality control procedures to ensure compliance with FDA regulations and internal quality standards for warehouse operations.
· Conduct regular inspections and audits of warehouse processes, materials, and inventory to ensure adherence to quality specifications.
· Manage and respond to quality-related inquiries and customer complaints related to warehouse operations, ensuring timely resolution and feedback.
Training
· Develop, implement, and monitor quality control procedures to ensure compliance with FDA regulations and internal quality standards for warehouse operations.
· Conduct regular inspections and audits of warehouse processes, materials, and inventory to ensure adherence to quality specifications.
· Manage and respond to quality-related inquiries and customer complaints related to warehouse operations, ensuring timely resolution and feedback.

Qualifications:
· Bachelor's degree in food science, Quality Assurance, Operations Management, or a related field preferred.
· At least 5 years of hands-on quality assurance experience in the food or beverage manufacturing industry is required.
· Strong understanding of food packaging principles, industry quality standards, food safety regulations, and statistical process control.
· Experience with quality lab processes, certification program development (GMP, SQF, HACCP, FDA), and sanitation systems.
· Proven ability to manage multiple priorities effectively and an exceptional attention to detail.
· Excellent interpersonal, verbal, and written communication skills.
· Collaborative mindset with strong analytical and problem-solving skills.
· Proficient in Microsoft Office tools (Excel, PowerPoint, Word) and related production management systems.
· Desire and ability to thrive in a fast-paced, high-growth environment while maintaining a positive team dynamic.
· Willingness to engage hands-on on the production floor, providing support across different shifts as needed.
· Demonstrated experience in conducting audits and inspections and managing quality-related projects.

Hours, Location and Pay:
· We offer a competitive-based pay rate and comprehensive benefits package for full-time employees. We have multiple positions available. Hours are Sunday-Thursday 9:45pm-6:15am (3rd shift), Monday-Friday 5:45am-2:15pm (1st shift) or Monday-Friday 1:45pm-10:15pm (2nd shift) at our Janesville, WI Distribution Center.
· Travel required up to 50% to co-manufacturer locations.

Physical and Mental Demands:
· While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, use a personal computer and telephone. This employee may occasionally have to operate business machines and lift and/move up to 50 pounds.
· Specific vision abilities required in this job include close vision and the ability to adjust focus. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Safety Statement:
At Trilliant and Horseshoe, safety is every employee's first responsibility. We expect all employees to adhere to all safety practices, have the moral courage to stop other individuals from performing unsafe acts, and immediately report unsafe conditions.

Disclosures:
· The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
· Responsible for following food safety/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/regulatory concerns to the Production or Quality Manager.
· Trilliant Food & Nutrition and Horseshoe Beverage Company are Drug Free Workplaces. All applicants are subject to a drug screen and background check as a condition of employment.
· Trilliant Food and Nutrition and Horseshoe Beverage participate in the E-Verify process.
· EEO/AA including Vets and Disabled
· If you need a reasonable accommodation for any part of the employment process, please contact us by email at HR@trilliantfood.com and let us know the nature of your request and your contact information.
· Trilliant Food and Nutrition and Horseshoe Beverage are Equal Opportunity Employers.
· The principles of the OECD and UN have been taken into consideration and used as guidance in our human rights practices and procedures.