NICE Systems, Inc.
Associate Software Integration Engineer I (Finance)
Associate Software Integration Engineer I
Location: Salt Lake City, UT (hybrid flex) or at any NICE U.S. office locations
The Associate Software Integration Engineer I is a customer-facing, billable position chartered with engaging customers in a consultative capacity and providing specialized expertise around CXone products, the contact center industry, and other contact center ecosystem topics including CRM, telecommunications infrastructure, analytics, social media, and others.
This position, depending on the types of projects onto which he or she is deployed, will be responsible for both technical and business tasks including managing customer expectations and satisfaction, configuring CXone products based on best practices and customer requirements, coordinating inter-departmental activities within CXone, tracking time and status within CXone systems, and other tasks related to the success of his or her engagement. The Associate Consultant is also an organizational leader and is expected to serve as a mentor and coach for junior staff.
Financial Responsibilities:
Required Education, Experience, and Specific Job Related Skills
Education Requirements:
NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.