Operations Leadership Development Program - Full Time (Finance)

The Cigna Operation Leadership Development Program

Start Date July 6, 2026

Locations:Bloomfield, CT • Chattanooga, TN • Philadelphia, PA • St. Louis, MO
Work Style:Hybrid (3 days in-office/week)
Duration:3 years | Full-Time | Rotational

We're seeking curious, driven individuals who are eager to learn, grow, and lead. This is a great opportunity for recent graduates or those early in their careers who are excited to apply their academic knowledge in a real-world setting for a Fortune 500 health care leader. This role is designed to support your transition from academia to industry.

As an Operations Leadership Development Program associate, you'll rotate through Core Operations, Enablement and Improvement & Delivery, gaining hands-on experience in roles that impact business operations. You'll work as either an individual contributor, leading projects and driving process improvements, or as a people manager, overseeing team operations, setting goals, and developing staff.

Areas of exposure include:

• Customer & Client Service Operations
• Provider Solutions
• Strategy & Enablement

Core Operations Rotation:

• Support critical operational processes that impact end-to-end client/customer/provider experiences
• Create reliable reporting and dashboards that provide visibility into operational processes
• Influence partners in a matrixed environment
• Improve processes through managing a team

Improvement and Delivery Rotation:

• Manage and execute on programs and projects aligned with enterprise objectives
• Apply agile methodology to gain efficiency, reduce operating expenses, or improve customer experience
• Create recommendations based on data-driven insights and analytics
• Gain experience in statistical processes control

As an associate in the program, you will also be able to participate in the following opportunities:

• New Hire Onboarding & Learning Series: New associates are provided with an initial onboarding and learning series throughout their first year that includes an introduction to the industry, company structure, and Operations leaders. This enables associates to begin developing skills such as business acumen, effective communication, conflict resolution, and data analysis.
• OLDP Offsite Events: Program associates will be invited to attend an offsite to connect and network with other OLDP associates and Operations leaders as well as participate in training and development opportunities.
• OLDP Workgroup Involvement: Participate and take on a leadership role in a workgroup with other OLDP associates to support program activities such as recruitment, inclusion, learning & development, and branding.
• Mentorship Programming: A formal mentorship program with business leaders to support continuous development throughout the program.

Upon completing the program, Associates will be prepared to lead impactful projects and teams across the organization, supporting our vision of being the premier global health services company.

• Oversee critical business processes and lead teams
• Manage relationships with global service partners
• Lead efforts to automate processes and manage bot technology
• Contribute to overall strategic roadmap planning for client, customer, and provider work streams

What We're Looking For:

• Currently enrolled in a bachelor's degree in operations, Supply Chain, Logistics, Healthcare Administration or related business field or relevant professional / hands-on experience required.
• Cumulative GPA of 3.0+ preferred.
• At least one internship or relevant experience in business operations, analytics, or process improvement.
• Demonstrated leadership through work, student organizations, athletics, or community involvement.
• Strong analytical, problem-solving, and decision-making skills.
• Comfortable navigating ambiguity and driving results through collaboration.

Preferred Skills & Experience

• A strong foundation in Microsoft Suites, Project Management, and Financial Acumen.

• Highly motivated, confident, and positive.
• Excellent communication, presentation, and listening skills.
• Strong critical thinking, influencing, and teamwork abilities.
• Goal-oriented with exceptional customer service standards.
• Able to manage multiple priorities effectively.

Location and Relocation:

• Locations include either Bloomfield, CT, Chattanooga, TN, Philadelphia, PA or St. Louis, MO.
• Relocation benefits are available, and you have the option of choosing between the four location options.

Schedule:

• You must be available to work a 40-hour work week beginning July 6, 2026. Working days are Monday-Friday.
• OLDP associates are required to work in-person 3 days a week (Tuesday, Wednesday, and one day of your choosing).

Other Information:

• This role is open only to individuals who are eligible for employment in the United States and who would not require visa sponsorship now or in the future.
• Qualified applicants will be considered for employment without regard to age, race, color, religion, national origin, sex, sexual orientation, gender identity, disability, or veteran status. Need accommodation? Email: SeeYourself@cigna.com
• Our recruitment process consists of several rounds, including a recruiter phone screen and up to 3 rounds of interviews. Our final round interview day will be conducted in person, with the expectation of traveling to one of our offices, where applicable. The job application window will close on October 23, 2025, or once all roles are filled.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.